We888 Malaysia Platform Terms & Conditions of Use

Welcome to we888, an online betting and entertainment platform operating under the brand name we888.life. This Terms & Conditions document ("Agreement") is a legally binding contract between you ("User" or "Player") and we888 ("Company", "us", "we").

By accessing the we888 website, registering an account, making a deposit, or using any of our services, you expressly and unconditionally agree to be bound by all terms, conditions, policies, and guidelines set out in this document as well as all other policies referenced herein.

If you do not agree with any part of this Agreement, we advise you not to use the we888 platform. Continued use of our platform following any published changes to the terms will be deemed acceptance of those new terms.

To be eligible to use the we888 platform, you must meet all of the following requirements at the time of registration and throughout your continued use of the platform:

• Must be at least 18 years on the date of registration;
• Being resident in or accessing the platform from Malaysia;
• You are not on the list of players who have set a self-exclusion limit with us;
• Do not represent any business entity or third party — accounts are for personal use only;
• Having full legal capacity to enter into a binding agreement.

During registration, you are required to provide information that is truthful, accurate, complete, and up to date. Providing false information is a serious violation of these terms and may result in account termination and forfeiture of any existing balance.

Each user is only permitted to have one (1) we888 account only. Multiple account registrations by the same individual, whether using different names, email addresses, phone numbers, or payment methods, are strictly prohibited. we888 reserves the right to merge, suspend, or terminate all duplicate accounts detected.

All financial transactions on the we888 platform are denominated in Malaysian Ringgit (MYR). We do not accept or process foreign currencies. Payment methods supported by we888 are as follows:

For withdrawals, the method used must match your most recent deposit method. The minimum withdrawal amount is RM 50 and are typically processed within 10 to 30 minutes from the time of request. we888 reserves the right to request additional verification before approving withdrawals that exceed a certain amount.

Withdrawals will be declined or delayed if: (a) the wagering requirements for a bonus have not been met; (b) identity verification has not been completed; (c) there is an ongoing investigation into your account.

We888 offers a variety of bonuses and promotions for players, including a welcome bonus, deposit bonus, weekly cashback, odds boost promotions, and special promotions for Malaysian festivities such as Hari Raya Aidilfitri, Chinese New Year, and Independence Day. All bonuses and promotions are subject to the specific terms stated alongside each offer.

The general terms applicable to all we888 bonuses are as follows:

• The welcome bonus is available to new members making their first deposit only;
• All bonuses must be wagered at least 10x to 30x (depending on the bonus type) before it can be withdrawn as cash;
• Bets placed on Malaysia Super League and EPL football matches, Live Casino, and eligible slots games generally count 100% towards wagering requirements, while certain games may contribute at a lower rate;
• Each player may claim each type of bonus once only, unless otherwise stated;
• We888 reserves the right to withdraw any credited bonus if there is indication that the bonus was claimed improperly or used to exploit the system.

The we888 platform offers a wide range of game categories including Sports Betting (football, badminton, cricket, e-sports), Live Casino, slots, poker, and lottery. Each game category may have specific rules that players are required to follow.

General rules that apply to all games and bets on we888:

• All betting results are final once confirmed by the we888 system;
• We888 reserves the right to void or cancel bets under certain circumstances, such as technical errors, incorrect odds, or cancelled events;
• Players are solely responsible for all bets placed from their account;
• For live in-play Sports Betting, outcomes are determined based on the state of play at the time the bet is placed, not the final result;
• Bets placed on events that have already started before the expected time (for pre-match betting) may be voided;
• The use of systems, strategies, or software designed to exploit bugs or vulnerabilities in any game is strictly prohibited.

The security of your we888 account is a shared responsibility between you and us. While we888 provides robust security infrastructure, you are also expected to take the necessary steps to protect your own account.

Your responsibilities as a we888 player include:

• Keeping your account password confidential and not sharing it with anyone;
• Using a strong and unique password for your we888 account;
• Notify we888 immediately if you suspect any unauthorised access to your account;
• Ensure that your account information is always kept up to date and accurate;
• Do not access your account from public computers or unsecured public Wi-Fi networks;
• Enabling two-factor authentication (2FA) where available — this is an additional security layer we strongly encourage.

We888 shall not be held liable for any losses resulting from unauthorised access caused by a player's failure to safeguard their login credentials.

The following activities are strictly prohibited on the we888 platform. Violations may result in immediate account suspension or permanent termination, forfeiture of all balances and bonuses, and in serious cases, legal action:

• Registering more than one account or using another person's identity;
• Using another person's credit card, bank account, or eWallet without their authorisation;
• Attempts to launder money through the we888 platform;
• Use of bots, automated software, or any tools that exploit the system;
• Colluding with other players to manipulate game outcomes (collusion);
• Exploiting software errors or game glitches;
• Selling, transferring, or entering into any account-sharing arrangement with another party;
• Any activity that violates Malaysian law.

We888 reserves the right to suspend or terminate any player's account at any time, with or without prior notice, for reasons including but not limited to:

• Violation of any part of these Terms & Conditions;
• Confirmation that the player is under 18 years of age;
• Suspected fraudulent activity or money laundering;
• Self-exclusion request submitted by the player;
• Account inactivity exceeding 12 consecutive months;
• Instructions from the relevant authorities.

Players may also close their account at any time by contacting we888's customer support team via Live Chat or email. Any remaining balance will be refunded within 5 working days, subject to the resolution of all outstanding requirements.

We888 is committed to responsible gaming principles and player well-being. We provide a range of tools to help players maintain control over their betting activity:

• Self-configurable daily, weekly, and monthly deposit limits;
• Configurable daily loss limits;
• A "cooling-off" option to take a temporary break from the platform;
• Full self-exclusion from 30 days up to 5 years, or permanently;
• Access to full transaction and betting history records;
• Support and referrals to local Malaysian problem gambling assistance organisations.

If you or someone you know needs support with gambling habits, please reach out to the we888 support team via Live Chat. We also encourage you to visit our Responsible Gaming us for more information.

The we888 platform is provided "as is" and "as available". While we strive to ensure the platform runs smoothly at all times, we cannot guarantee that it will always be free from interruptions, errors, or data loss.

We888 is not liable for:

• Financial losses arising from betting decisions made by the player;
• Service disruptions due to system maintenance, force majeure, or circumstances beyond our control;
• Losses resulting from unauthorised account access caused by the player's own negligence;
• Any indirect, consequential, or punitive losses arising from the use of the platform;
• Platform incompatibility with certain devices or operating systems.

We888's total liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

This Agreement is governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with this Agreement shall first be resolved through negotiation between the player and we888.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration. The arbitration decision is final and binding on both parties.

We888 reserves the right to modify, add, or amend these Terms & Conditions at any time. When amendments are made, the "Last Updated" date at the top of this page will be revised and the latest version will be published on our website.

For material changes, we888 will notify players via their registered email or in-platform notification at least 7 days before the amendments take effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the new terms.

All official communications from we888 to players will be sent via the email address registered to the player's account or through the internal messaging system within the we888 platform. Please ensure your email address is always kept up to date and active.

This Terms & Conditions document constitutes the entire agreement between you and we888 regarding the use of the platform, and supersedes all prior agreements, discussions, or negotiations between both parties on the same subject matter.